It provides detailed reports of: calls per operator/answer times, abandoned calls/ring times, calls over answer limit and more.
You can call to other Skype accounts absolutely free all over the world and from any device (desktop, laptop, pocket PC, mobile phone, iPad and so on). It is built on Asterisk, and works like a click-to- call for your desktop. astercrm could work with all asterisk based.
It provide useful features such as pop-up, predictive dialer, click to call, extension status. AsterCRM v.386 asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions.